Randall Stross, writing for The New York Times:
At Apple, one is the magic number.
One person is the Decider for final design choices. Not focus groups. Not data crunchers. Not committee consensus-builders. The decisions reflect the sensibility of just one person: Steven P. Jobs, the C.E.O.
By contrast, Google has followed the conventional approach, with lots of people playing a role. That group prefers to rely on experimental data, not designers, to guide its decisions.
The contest is not even close. The company that has a single arbiter of taste has been producing superior products, showing that you donâ€™t need multiple teams and dozens or hundreds or thousands of voices.
MySpace creator, Tom Anderson, writing on Google+:
There is a time and place for you to make your visionary decisions & insights and there is a time and place to cast your net wide and far to draw inspiration from the “poorly-informed masses”—in fact, I’d argue that with the right frame of mind, you may actually be led to your ideas by those very same “masses” because they were expressing their “fickle whims”—even if you don’t do what they say.
What Tom said.