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	<title>Smarterware &#187; email</title>
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	<link>http://smarterware.org</link>
	<description>A blog about software</description>
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		<title>Email Is Harder on Recipients Than Senders&#8230;</title>
		<link>http://smarterware.org/7935/email-is-harder-on-recipients-than-senders</link>
		<comments>http://smarterware.org/7935/email-is-harder-on-recipients-than-senders#comments</comments>
		<pubDate>Thu, 09 Jun 2011 23:42:57 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[About Smarterware]]></category>
		<category><![CDATA[brief]]></category>
		<category><![CDATA[Chris Anderson]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[TED]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=7935</guid>
		<description><![CDATA[... and it's too easy and cheap to add recipients. TED's Chris Anderson discusses why email sucks, why it's getting worse, and how the battle of the overloaded inbox is a losing one. I couldn't agree with his diagnosis more, but his solution&#8212;to create an email charter we link to in our signatures&#8212;doesn't sound like [...]]]></description>
			<content:encoded><![CDATA[<p>... and it's too easy and cheap to add recipients. <a href="http://tedchris.posterous.com/help-create-an-email-charter">TED's Chris Anderson discusses</a> why email sucks, why it's getting worse, and how the battle of the overloaded inbox is a losing one. I couldn't agree with his diagnosis more, but his solution&mdash;to create an email charter we link to in our signatures&mdash;doesn't sound like the solution that will change the world. Still, I've spent <a href="http://media.wiley.com/product_data/excerpt/64/04702383/0470238364.pdf">a whole lot of time articulating email best practices</a> myself, so I support having the conversation. Here's how you can <a href="http://tedchris.posterous.com/help-create-an-email-charter">help create an email charter</a>. <b>Update:</b> Here's the <a href="http://emailcharter.org/">completed email charter</a>.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Control Your Email Inbox with Three Folders</title>
		<link>http://smarterware.org/5044/control-your-email-inbox-with-three-folders</link>
		<comments>http://smarterware.org/5044/control-your-email-inbox-with-three-folders#comments</comments>
		<pubDate>Tue, 02 Feb 2010 17:01:45 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Workflow]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[email overload]]></category>
		<category><![CDATA[video]]></category>
		<category><![CDATA[Work Smart]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=5044</guid>
		<description><![CDATA[I'm thrilled to announce a new series of weekly videos and blog posts that I'll be publishing at FastCompany.com called "Work Smart," which will cover personal productivity in a digital world. Long-time Lifehacker readers will recognize much of the material, but some fantastic editing and animation make each 2-4 minute video segment a whole new, [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://smarterware.org/wp-content/uploads/2010/02/worksmartthumb.png" alt="" title="Work Smart" width="300" height="165" class="alignright size-full wp-image-5045" align="right" /> I'm thrilled to announce a new series of weekly videos and blog posts that I'll be publishing at <a href="http://fastcompany.com">FastCompany.com</a> called "Work Smart," which will cover personal productivity in a digital world. Long-time Lifehacker readers will recognize much of the material, but some fantastic editing and animation make each 2-4 minute video segment a whole new, fun format. The <a href="http://www.fastcompany.com/article/work-smart-conquering-your-e-mail-inbox">debut Work Smart video segment</a> takes on the age old digital productivity problem: email overload.</p>
<p>In this 2 minute, 45 second segment, I describe my three-folder system for emptying your email inbox on a day-to-day basis, and keeping on top of everything you have to do, are waiting for, or want to keep on hand for reference.</p>
<p><span id="more-5044"></span></p>
<p><object height="313" type="application/x-shockwave-flash" name="embedded_player_57fdcca34c051" width="512" data="http://video.fastcompany.com/plugins/player.swf?v=57fdcca34c051&#038;p=fc_social" id="embedded_player_57fdcca34c051"><param name="allowfullscreen" value="true"/><param name="allowscriptaccess" value="always"/><param name="base" value="http://video.fastcompany.com"/><param name="movie" value="http://video.fastcompany.com/plugins/player.swf?v=57fdcca34c051&#038;p=fc_social"/></object></p>
<p>I first wrote about <a href="http://lifehacker.com/182318/empty-your-inbox-with-the-trusted-trio">this three-folder system on Lifehacker back in 2006</a> as a riff on <a href="http://www.macworld.com/article/44327/2005/04/tipsinbox.html">Merlin Mann's five-folder system, which he published in Macworld in 2005</a>. Of course, Merlin went on to be the king of <a href="http://inboxzero.com">Inbox Zero</a> (book forthcoming!). For a much longer--and much funnier and in-depth--video on using email well, check out <a href="http://inboxzero.com/video/">Merlin's hour-long Google talk about it</a>.</p>
<p>I've been using this system to organize my email since I wrote the original article back in 2006, and I've found it's an absolute sanity-saver. At this point it's so ingrained in my workflow I barely think about it. Though I must admit: some weeks I'm better about it than others. This week I'm on book deadline, and I do have about 40 messages that need to be processed sitting in my inbox right now.</p>
<p>This video segment is the first thing I've ever shot in a studio with a backdrop, lighting, a director, sound guy, two cameras, makeup artist, and an actual script. Besides that weird thing my hair is doing, I'm so pleased to see what came out of what felt like 600 takes. Our editor and animation artist, Adam Barenblat, did an incredible job of turning a dry, boring, "create this folder and name it this" subject into something really fun to watch. Thanks a whole lot to FastCompany.com for having me, and for the crew at <a href="http://magicbulletmedia.com/">Magic Bullet Media</a> for turning out something so cool. There will be a new video every week for the next few months at FastCompany.com, and I'll post about each new one as it gets released here as well.</p>
<p>If video's not your thing, here's <a href="http://www.fastcompany.com/article/work-smart-conquering-your-e-mail-inbox">the transcript of the segment</a>.</p>
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		<slash:comments>12</slash:comments>
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		<item>
		<title>Year-End To-do: Audit Your Email Account Security</title>
		<link>http://smarterware.org/4144/year-end-to-do-audit-your-email-account-security</link>
		<comments>http://smarterware.org/4144/year-end-to-do-audit-your-email-account-security#comments</comments>
		<pubDate>Sat, 19 Dec 2009 20:49:18 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[brief]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Google]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=4144</guid>
		<description><![CDATA[Two stories of online account break-ins this week: First, Twitter.com got redirected to an Iranian hacker page because attackers were able to get into the email account registered with their site DNS service. Second, savvy blogger Amit Agarwal's Gmail and Google Apps accounts were taken over because the attacker got access to Amit's secondary email [...]]]></description>
			<content:encoded><![CDATA[<p>Two stories of online account break-ins this week: First, <a href="http://www.techcrunch.com/2009/12/17/twitter-reportedly-hacked-by-iranian-cyber-army/">Twitter.com got redirected to an Iranian hacker page</a> because <a href="http://www.techcrunch.com/2009/12/18/anatomy-twitter-attack-2-dns-iran/">attackers were able to get into the email account registered with their site DNS service</a>. Second, savvy blogger Amit Agarwal's <a href="http://www.labnol.org/internet/gmail-and-google-apps-hacked/11799/">Gmail and Google Apps accounts were taken over</a> because the attacker got access to Amit's secondary email address and sent a password change request there to get into the accounts. Do yourself a favor: Before 2010 is upon us, do a quick audit of all your most important accounts. Make sure your passwords are strong and remember: <a href="http://smarterware.org/2557/never-use-hotmail-as-your-secondary-email-account">Never use inactive webmail as your secondary email account</a>.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Three Microsoft Outlook Rules That Prioritize Your Email</title>
		<link>http://smarterware.org/4057/three-microsoft-outlook-rules-that-prioritize-your-email</link>
		<comments>http://smarterware.org/4057/three-microsoft-outlook-rules-that-prioritize-your-email#comments</comments>
		<pubDate>Fri, 11 Dec 2009 17:07:38 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[People]]></category>
		<category><![CDATA[Workflow]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Microsoft Outlook]]></category>
		<category><![CDATA[productivity]]></category>
		<category><![CDATA[Scott Hanselman]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=4057</guid>
		<description><![CDATA[Just like the rest of us, Outlook user Scott Hanselman gets too much email, and he's come up with some rules that auto-prioritize incoming email into folders before he even looks at it. Scott uses Outlook at work, and messages from his co-workers inside his company are higher priority; also, he gets invited to a [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://smarterware.org/wp-content/uploads/2009/12/outlookrules.png" alt="" title="Microsoft Outlook prioritized inboxes" width="129" height="82" class="alignright size-full wp-image-4196" align="right" />Just like the rest of us, Outlook user Scott Hanselman gets too much email, and he's come up with some rules that auto-prioritize incoming email into folders before he even looks at it. Scott uses Outlook at work, and messages from his co-workers inside his company are higher priority; also, he gets invited to a lot of meetings via Outlook. If this is similar to your situation, check out Scott's strategy. He set up three rules which separate incoming email into 1.) messages that were sent directly to him (he's in the To: field), 2.) messages he was CC:'ed on, 3.) messages from outside his company, and 4.) meeting invitations. Hit up <a href="http://www.hanselman.com/blog/TheThreeMostImportantOutlookRulesForProcessingMail.aspx">Scott's full post for step-by-step directions on how to set up these rules</a>.</p>
<p>As always, your preferred email processing system depends on your situation. As a freelancer who doesn't use Outlook, rarely gets meeting invitations, and almost always gets messages from outside my non-company, this strategy doesn't work as well for me, but for a nine-to-fiver inside a corporate firewall, it makes a whole lot of sense. <i>Thanks, Scott!</i></p>
<p><a href="http://www.hanselman.com/blog/TheThreeMostImportantOutlookRulesForProcessingMail.aspx">The Three Most Important Outlook Rules for Processing Mail</a> [Scott Hanselman's Computer Zen]</p>
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		<slash:comments>2</slash:comments>
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		<item>
		<title>Host Your Domain Email at Gmail (Without Forwarding)</title>
		<link>http://smarterware.org/3628/host-your-domain-email-at-gmail-without-forwarding</link>
		<comments>http://smarterware.org/3628/host-your-domain-email-at-gmail-without-forwarding#comments</comments>
		<pubDate>Sat, 03 Oct 2009 20:38:28 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Webapps]]></category>
		<category><![CDATA[domain]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[TWiG]]></category>
		<category><![CDATA[TWiG Tip]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=3628</guid>
		<description><![CDATA[If you already own a domain name like yourname.com, you want to use your personalized email address--but you don't want to advertise to the world you're forwarding to and sending those messages from Gmail. While you can manage multiple email accounts inside Gmail by using forwarding, the POP fetcher, and different reply-to addresses, there's an [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://smarterware.org/wp-content/uploads/2009/10/googleappsforyourdomain.png"><img src="http://smarterware.org/wp-content/uploads/2009/10/googleappsforyourdomain-300x210.png" alt="Google Apps for Your Domain" title="Google Apps for Your Domain" width="300" height="210" class="alignright size-medium wp-image-3629" align="right" /></a>If you already own a domain name like yourname.com, you want to use your personalized email address--but you don't want to advertise to the world you're forwarding to and sending those messages from Gmail. While you can manage multiple email accounts inside Gmail by using forwarding, the POP fetcher, and different reply-to addresses, there's an easier way--especially for groups like your family or small business. <a href="http://www.google.com/apps/intl/en/group/index.html">Google Apps Standard Edition</a> (formerly known as "Google Apps for Your Domain") can host your personal email at Gmail, but without tying you to a gmail.com address for free. Obviously you'll need a domain to use this service, which will cost something to register. When you sign up for a Google Apps account, you'll have to set your domain name's email MX record to point to Google's servers (you'll get instructions on how to do that when you sign up). Once that's done, you've got Gmail behind your personalized domain name. The Google Apps Standard Edition includes Gmail, Google Calendar, Google Docs, and Google Sites (for simple web pages).</p>
<p><span id="more-3628"></span></p>
<p>There are two main advantages to using Google Apps (for your domain). 1.) You can easily create other users at your domain. If my email is gina@example.com, and I'm the domain administrator, I can set up addresses for my co-workers or softball team members too and make jack@example.com and jill@example.com accounts. Then everyone at my domain can collaborate on documents and a shared calendar easily. 2.) If you decide you don't like Gmail anymore? Just point your MX record to another host and you're done. Your email address never changes, like it would if you wanted to bail on your you@gmail.com address.  Back when it used to be called "Google Apps for Your Domain", I explained more in detail how it works over at Lifehacker with some screenshots, then later at a post at HarvardBusiness.org. Check 'em out: </p>
<p><a href="http://blogs.harvardbusiness.org/cs/2009/03/run_yourorganizationcom_with_g.html">How to Make Your Small Business Look Big</a> [HarvardBusiness.org]<br />
<a href="http://lifehacker.com/software/ask-lifehacker/what-does-google-apps-for-your-domain-actually-do-330318.php">Ask Lifehacker: What Does Google Apps for Your Domain Actually Do?</a> [Lifehacker]</p>
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		<slash:comments>16</slash:comments>
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		<item>
		<title>TWiG Tip: Click To: to Launch Gmail&#8217;s Contact Chooser</title>
		<link>http://smarterware.org/3115/twig-tip-click-to-to-launch-gmails-contact-chooser</link>
		<comments>http://smarterware.org/3115/twig-tip-click-to-to-launch-gmails-contact-chooser#comments</comments>
		<pubDate>Sat, 29 Aug 2009 20:14:54 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Webapps]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[TWiG]]></category>
		<category><![CDATA[TWiG Tip]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=3115</guid>
		<description><![CDATA[On each new episode of This Week in Google (details) I’ll highlight a tip for using cloud/Google apps smarter, faster, and better. I’ll document those tips here. This week Gmail engineers added a richer contact interface for filling in the To:, Cc:, and Bcc: fields when you're composing a new email message. While address auto-completion [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://smarterware.org/wp-content/uploads/2009/08/gmail-contact-chooser.png"><img src="http://smarterware.org/wp-content/uploads/2009/08/gmail-contact-chooser-198x300.png" alt="Gmail Contact Chooser" title="Gmail Contact Chooser" width="198" height="300" class="alignright size-medium wp-image-3116" /></a> <i>On each new episode of <a href="http://twit.tv/twig">This Week in Google</a> (<a href="http://smarterware.org/2608/new-podcast-now-airing-this-week-in-google-twig">details</a>) I’ll highlight a tip for using cloud/Google apps smarter, faster, and better. I’ll document those tips here.</i></p>
<p>This week <a href="http://gmailblog.blogspot.com/2009/08/composing-message-try-contact-chooser.html">Gmail engineers added a richer contact interface</a> for filling in the To:, Cc:, and Bcc: fields when you're composing a new email message. While <a href="http://mail.google.com/support/bin/answer.py?hl=en&#038;answer=6597">address auto-completion</a> has been available for some time now, the new Contact Chooser lets you check multiple recipients off a list. Click on the To:, Cc:, or Bcc: field names (which are now links) to try it out.</p>
<p>Click to enlarge the screenshot on the right to see this in action. You can search for contacts by keyword, or just show names in contact groups by choosing it from the drop-down. Then, check off all your recipients from the list and click the Done button to add those recipients to your message.</p>
<p>I still rely heavily on auto-complete as-you-type since I usually send email to one or two frequent contacts, but the chooser pop-up comes in handy when you've got a long list of folks to email and you need some help finding them in your contacts.</p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>Gmail Adds Custom SMTP Servers, Drops &#8220;On Behalf Of&#8221;</title>
		<link>http://smarterware.org/2584/gmail-adds-custom-smtp-servers-drops-on-behalf-of</link>
		<comments>http://smarterware.org/2584/gmail-adds-custom-smtp-servers-drops-on-behalf-of#comments</comments>
		<pubDate>Fri, 31 Jul 2009 01:25:42 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Webapps]]></category>
		<category><![CDATA[brief]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Gmail]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=2584</guid>
		<description><![CDATA[Used to be that when you sent Gmail messages with a custom from address, there would be an "On behalf of you@gmail.com" bit added to the headers of the message because you were using Gmail's outgoing SMTP server. It didn't show up in all email clients, but those using Microsoft Outlook did see it, and [...]]]></description>
			<content:encoded><![CDATA[<p>Used to be that when you sent Gmail messages with a custom from address, there would be an "On behalf of you@gmail.com" bit added to the headers of the message because you were using Gmail's outgoing SMTP server. It didn't show up in all email clients, but those using Microsoft Outlook did see it, and it made your email look a little more janky than it had to. Happily, today <a href="http://gmailblog.blogspot.com/2009/07/send-mail-from-another-address-without.html">Gmail is scrapping the "on behalf of" business</a> and letting you associate custom SMTP servers with your custom from: addresses. Hit up the Accounts tab under Settings in your Gmail account to get it configured.</p>
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		<slash:comments>6</slash:comments>
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		<item>
		<title>Never Use Hotmail Inactive Webmail as Your Secondary Email Account</title>
		<link>http://smarterware.org/2557/never-use-hotmail-as-your-secondary-email-account</link>
		<comments>http://smarterware.org/2557/never-use-hotmail-as-your-secondary-email-account#comments</comments>
		<pubDate>Wed, 29 Jul 2009 18:40:31 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Cloud Computing]]></category>
		<category><![CDATA[Webapps]]></category>
		<category><![CDATA[email]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=2557</guid>
		<description><![CDATA[Registering for an account at any web site almost always requires an email address, and some people like to use a secondary address they don't really care about instead of their real email address to avoid spam. If you do this, don't use a Hotmail (Update: or other free webmail) account. Microsoft shuts down Hotmail [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://smarterware.org/wp-content/uploads/2009/07/hotmailinactivity.png"><img src="http://smarterware.org/wp-content/uploads/2009/07/hotmailinactivity-300x115.png" alt="Hotmail inactivity shutdown" title="Hotmail inactivity shutdown" width="300" height="115" class="alignright size-medium wp-image-2558" /></a> Registering for an account at any web site almost always requires an email address, and some people like to use a secondary address they don't really care about instead of their real email address to avoid spam. If you do this, don't use a Hotmail (Update: or other free webmail) account.</p>
<p>Microsoft shuts down Hotmail accounts that haven't been logged into after nine months. So if you registered for your Gmail account two years ago and used your Hotmail address as your secondary email address and never logged back in, you've put your Gmail account at risk.</p>
<p>Here's how:  If your Hotmail account gets shut down due to inactivity, someone else can open a new one using your Hotmail address. Then, if that someone else requests a password reset from Gmail, it goes to that address, and that someone can get into your primary email account.  This is how <a href="http://www.techcrunch.com/2009/07/19/the-anatomy-of-the-twitter-attack/">Twitter employees' Gmail accounts got broken into</a> last week.</p>
<p><span id="more-2557"></span></p>
<p>From Hotmail's help section:</p>
<blockquote><p>Free Windows Live Hotmail accounts become inactive if you don't sign in for more than 270 days or within the first 10 days after signing up for an account. After an account becomes inactive, all messages, folders, and contacts are deleted. Incoming messages will be sent back to the sender as undeliverable. Your account name is still reserved. However, if the account stays inactive for an additional 90 days, the account name may be permanently deleted. </p></blockquote>
<p>In the <a href="http://lifehacker.com/5325169/the-hidden-risks-of-cloud-computing#c14493901">comments of my post at Lifehacker this morning</a>, a reader said that his wife's last emails from her father were lost in a shutdown Hotmail account.</p>
<p>If you are or ever were a Hotmail user, make sure all the important online accounts you use (banking, other email accounts, shopping sites where you've stored credit card information) don't send password reset messages to your Hotmail account, and that important messages aren't left there untouched for too long. Either that, or make absolutely sure you log in once every few months.</p>
<p><i>Update:</i> My apologies for picking on Hotmail! Turns out Gmail and Yahoo Mail have similar deactivation policies.  From <a href="http://mail.google.com/support/bin/answer.py?answer=6832&#038;topic=12782">Gmail's Help</a>:</p>
<blockquote><p>A dormant address is a Gmail address that hasn't been used for six months. You can still receive mail if your address is dormant, but you need to log in to keep your account active. If you don't log in to Gmail within three months of it being labeled dormant -- or for nine consecutive months -- Google may delete the address. </p></blockquote>
<p>From <a href="http://help.yahoo.com/l/us/yahoo/mail/original/account/account-04.html;_ylt=AoUq1QRsesxKcYlUimG3plq51CN4">Yahoo Mail's help</a>:</p>
<blockquote><p>Accounts are deactivated and removed after four months of no use.  When an account is deactivated, you won't be able to access it, regardless of whether or not email has been received in the account during that time.<br />
And sorry, but we can't retrieve any of the information that was formerly stored in it.</p></blockquote>
<p>In summary, unlogged-into Hotmail and Gmail account expire after nine months and unlogged-into Yahoo accounts expire after six (unless you pay for Yahoo! Mail Plus).  Looks like we <i>all</i> have to remember to log into those secondary webmail accounts.</p>
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			<wfw:commentRss>http://smarterware.org/2557/never-use-hotmail-as-your-secondary-email-account/feed</wfw:commentRss>
		<slash:comments>6</slash:comments>
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		<title>How to Stay on Top of Ye Olde Email Inbox</title>
		<link>http://smarterware.org/1945/how-to-stay-on-top-of-ye-olde-email-inbox</link>
		<comments>http://smarterware.org/1945/how-to-stay-on-top-of-ye-olde-email-inbox#comments</comments>
		<pubDate>Tue, 09 Jun 2009 23:31:02 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Workflow]]></category>
		<category><![CDATA[brief]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Harvard Business]]></category>
		<category><![CDATA[Work Smarter]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=1945</guid>
		<description><![CDATA[Inbox Zero is a topic path well-trodden in the productivity blogosphere, but two books and a few blogs about personal productivity later, staying on top of my email is still a daily challenge for me. While I don't get down to zero every day, I do get there once or twice a week--usually when my [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://inboxzero.com">Inbox Zero</a> is a topic path well-trodden in the productivity blogosphere, but two books and a few blogs about personal productivity later, staying on top of my email is still a daily challenge for me. While I don't get down to zero every day, I do get there once or twice a week--usually when my inbox overflows onto the next page. (In Gmail, that's when I get past 50 conversations.) Over at my Harvard Business blog, I ran down my tried and true techniques for keeping the electronic mail under control. If you're suffering from a severe case of overload or could just use a refresher, check out <a href="http://blogs.harvardbusiness.org/trapani/2009/06/extreme-makeover-the-email-inb.html">Extreme Makeover: The Email Inbox Edition</a>.</p>
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			<wfw:commentRss>http://smarterware.org/1945/how-to-stay-on-top-of-ye-olde-email-inbox/feed</wfw:commentRss>
		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Gmail Needs a Language Search Operator</title>
		<link>http://smarterware.org/1616/gmail-needs-a-language-search-operator</link>
		<comments>http://smarterware.org/1616/gmail-needs-a-language-search-operator#comments</comments>
		<pubDate>Wed, 20 May 2009 17:39:10 +0000</pubDate>
		<dc:creator>Gina Trapani</dc:creator>
				<category><![CDATA[Webapps]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Gmail]]></category>
		<category><![CDATA[language]]></category>
		<category><![CDATA[translation]]></category>

		<guid isPermaLink="false">http://smarterware.org/?p=1616</guid>
		<description><![CDATA[A neat new Gmail Labs feature can translate email in another language to your native tongue. That's cool, but when it comes to foreign languages, what Gmail really needs is the ability to search and filter by the language a message is written in. Let's face it, if you only speak one language, most of [...]]]></description>
			<content:encoded><![CDATA[<p><img src="http://smarterware.org/wp-content/uploads/2009/05/gmailtranslation.png" alt="Gmail Labs translation" title="Gmail Labs translation" width="170" height="145" class="alignright size-full wp-image-1619" align="right" /> A neat <a href="http://gmailblog.blogspot.com/2009/05/new-in-labs-automatic-message.html">new Gmail Labs feature</a> can translate email in another language to your native tongue. That's cool, but when it comes to foreign languages, what Gmail really needs is the ability to search and filter by the language a message is written in.  </p>
<p>Let's face it, if you only speak one language, most of the mail in your non-native tongue is likely spam. Imagine being able to create a filter that deletes, archives, or labels all messages that are <b>-lang:English</b> (not in English), or automatically marks any message that's <b>lang:Russian</b> as spam. Of course, this gets complicated if a message contains a few languages, but it would be a start to avoiding having to manually process messages that are obviously not meant for you.</p>
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		<slash:comments>3</slash:comments>
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