(Updated) How to Transfer Google Voice to Your Google Apps Account

July 16, 2010

Update: Google Voice product manager Craig Walker confirms that the Apps transfer is NOT supported right now, and that it was only done for a small group of testers. Sorry, all. The good news? He says there will be a way to transfer your Voice account to Google Apps once the new GApps features that are being tested right now launch. In the meantime, I'm removing the link to the request form from this post.

Update: After I published this post, Google added very strong language to that form insisting that transfers to GApps accounts are NOT SUPPORTED (caps theirs). I'm not sure why it worked for Dustin and myself. Your mileage may vary.

Even though this request form says it doesn't work for Google Apps accounts, I can confirm that Google is transferring Google Voice from regular Google accounts to Google Apps accounts right now. Thanks to a comment by reader Dustin Boston, I gave it a try this afternoon and within the hour, my Google Voice number, texts, and voicemail was ported to my Google Apps account. If you try this, a couple of things to know:

  • You'll have to enter your 4-digit PIN into the request form. I forgot mine, had to reset it, got it wrong the first time, got a message saying so, reset it again, and then all worked. Write down your PIN. It's only 4 digits.
  • You'll have to re-record your Google Voice name and greeting(s). They don't get ported.
  • I maintain an Apps contact list, so this didn't really affect me, but Dustin recommends exporting your Google account contacts before the transfer so you can import them into your Voice account.

Here's the form to request the transfer [removed]. Even though it does say it doesn't work for Google Apps accounts, it did work for Dustin and myself.

Is their tersely worded warning on the page, re-emphasizing that it isn’t for Google Apps, new, or was that three when you wrote this?

Nathaniel Kabal [+3]
Jul 16 10 at 4:54 pm

I’ve just filled out the form and s submitted it…let’s see what happens.

aedmonds [+1]
Jul 16 10 at 5:39 pm

Huh. This part: “Despite some comments to the contrary on the Internet, all these rules still apply. In particular, transferring Google Voice to a Google Apps account is NOT SUPPORTED.” was not there earlier.

Sorry, Google? I think?

Gina Trapani [+195]
Jul 16 10 at 6:02 pm

Just submitted my request, fingers crossed…

isaac.kendall
Jul 19 10 at 11:20 am

Request submitted. I will post results.

allan
Jul 19 10 at 12:57 pm

love it, thanks! I was looking for this feature all over the settings when you mentioned it at TWIG, thanks for posting the form, I just couldn’t find it. Now if it just works, hehe.

akki
Jul 20 10 at 9:23 am

I was able to move my Voice account from my @gmail.com email address to my domain-specific Apps account, but I’m certainly no Gina Trapani. Guess it was a truly random group of users.

Transfer Your Google Voice Number to Another Google Account [How-To]

joebeta.com/
Jul 30 10 at 9:09 am


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